• General Information
  • COVID-19
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  • How Do I Track My Order?

We are opened for business! 

We are accepting and processing orders, however, due to these uncertain times extra safety precautions have been implemented. These measures are to ensure the health and wellbeing of our customers and staff.

 What does our “new reality” due to COVID-19 look like at The Ultimate Cards? 

We are abiding by the recommendations and measure set in place by the Ontario/Canadian Government and constantly keeping up-to-date with the latest news surrounding COVID-19. 

We are taking extra time and precautions during production. Our staff are wearing extra protective equipment to minimize the contact we have while they handling your cards. The measures we are taking may cause a small delay in the ordering, processing and shipping times of your items. 

Will the delivery times be longer?

Our delivery partners are experiencing minor delays to their estimated shipping times. This varies by cities/provinces and unfortunately this is something we have little to no control over. Our Customer Service team are available to answer any of your questions or concerns. 

What steps should I take to protect myself?

Be sure to follow the instructions of your courier in regards to social distancing and other measures upon delivery of your package. Please ensure to wash your hands thoroughly after opening your order.

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